Jeffrey,
What kind of notification scrips are set up at the Global/queue level?
Kenn
LBNL
On 2/1/2008 7:19 AM, Jeffrey Lee wrote:
> So When I create and assign tickets in RT the ticket shows the outgoing
> e-mail correctly. however No e-mail reaches the requestor or the person
> I assigned it to. However if I update the ticket and add in e-mails in
> the CC field I get and e-mail. The recieved e-mail has not TO: header.
> What is causing this?
>
> -Jeff
>
>
> ------------------------------------------------------------------------
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: [EMAIL PROTECTED]
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
