Ham, Thierry,
I think that a mandatory CF for a ticket is not enforced by
self-service. I think the CF has to be for a ticket transaction. I don't
use them but that difference may be the problem.
Kenn
LBNL
On 2/1/2008 1:23 AM, Ham MI-ID, Torsten Brumm wrote:
> Hi Thierry,
> Did you got any response to this problem? I stepped into the same today....
>
> Torsten
>
>> Kühne + Nagel (AG & Co.) KG, Geschäftsleitung: Hans-Georg Brinkmann (Vors.),
>> Uwe Bielang (Stellv.), Bruno Mang, Alfred Manke, Thorsten Meincke, Mark
>> Reinhardt (Stellv.), Jens Wollesen, Rainer Wunn (Stellv.), Sitz: Bremen,
>> Registergericht: Bremen, HRA 21928, USt-IdNr.: DE 812773878, Persönlich
>> haftende Gesellschaft: Kühne & Nagel A.G., Sitz: Contern/Luxemburg
>> Geschäftsführender Verwaltungsrat: Klaus-Michael Kühne
>
>
> -----Ursprüngliche Nachricht-----
>> Von: [EMAIL PROTECTED]
>> [mailto:[EMAIL PROTECTED] Im Auftrag
>> von Thierry Thelliez
>> Gesendet: Freitag, 7. September 2007 03:44
>> An: [email protected]
>> Betreff: [rt-users] Mandatory/Required custom field
>>
>> Hello,
>>
>> With RT 3.6.4:
>>
>> I am trying to make a 'Select one value' type custom field mandatory.
>> Selecting the (?#Mandatory). value for Validation does not
>> seem to work like I was expecting. The user is still able to
>> submit the ticket and the custom field value is '(no value)'.
>>
>> I tried (?#Mandatory).+ without success.
>>
>> What am I missing?
>>
>> Thanks,
>> Thierry
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>
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