Sweet. It works using Shane's code. I've found one minor issue thought that likely won't be a problem. I'm just bringing them up for the sake of disclosure: if the link is opened in the same browser window/tab and the back button is used to return to the ticket, the link is no longer clickable.
Toby Darling wrote: > Mathew > >> I'm trying to sort this out. I'm looking at Shane's modification to >> Dirk's callback but I can't figure out where to place it in >> local/html/Tickets/ShowMessageStanza. That file already has a >> <%init> section. > > You should put the code in > $your-rt-path/local/html/Callbacks/your_callbacks/Ticket/Elements/ShowMessageStanza/Default > >>> http://wiki.bestpractical.com/view/ClickableLinks > > > LEGAL NOTICE > Unless expressly stated otherwise, information contained in this > message is confidential. If this message is not intended for you, > please inform [EMAIL PROTECTED] and delete the message. > The Cambridge Crystallographic Data Centre is a company Limited > by Guarantee and a Registered Charity. > Registered in England No. 2155347 Registered Charity No. 800579 > Registered office 12 Union Road, Cambridge CB2 1EZ. > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
