Historical looking reports: -Status History per ticket (Default new->open->stalled->resolved) -Geneology (show the status history of a ticket along with it's nested children & grand children or other dependancy tickets (great for tracking approvals!)) -A report that spits out the history of a ticket (in printable format!)...for the auditors & contractors who aren't users of the system -Time worked per ticket owner (if a ticket gets passed around I want to see the accumulated time worked broken down)
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