On Feb 17, 2008, at 1:36 AM, Asrai khn wrote: > I wonders if this has to do something with copy to be sent back to > requestor who is sending email to RT, as we are sending copy back to > requestors.
You'll never know why yahoo files your mail the way it does. The best you can do is try to get a deliverability agreement with yahoo, but that is a long hard process. Even then, you never know what they'll do to your mail. One thing for sure to do is make sure your RT is not sending email with the SMTP envelope as "www" or "http" or "httpd". Create a new custom return address (likely via an email server alias), and instruct RT to use that as the SMTP sender. Some large providers drop mail coming from such addresses. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
