On 2/29/2008 2:54 PM, Kenneth Crocker wrote: > You know, I do have a few Custom Fields that serve the same purpose, > but would have different values per queue. I didn't know we had > sub-categories that worked. I'd love to see your results. Thanks.
For those interested, I have this (sub-categories) working to a large extent. I even have them enabled for Quick Create (what a PITA that was, as I don't know JavaScript). I still need to handle them on the Basics tab when editing a ticket, and then I'll write up a big How-To and post it to the wiki. In the end, there's only small bits of code added here and there, but it was a long road getting there..... -- Regards, joe Joe Casadonte [EMAIL PROTECTED] ========== ========== == The statements and opinions expressed here are my own and do not == == necessarily represent those of Oracle Corporation. == ========== ========== _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
