Mathew,
Exactly what do you mean by "implement"? The ability for the
relationships are already there and nothing needs to be done. We use it.
It works fine. I have several queries that provide a list of tickets,
the queues they are in, their status, some CF info, and any dependancies
whether they are Parent/Child, DependsOn/DependedOnBy. What kind of
difficulty are you having?
Kenn
LBNL
On 3/6/2008 2:54 PM, Mathew wrote:
> Has anyone implemented this successfully?
>
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