Is this right? Put into /usr/local/share/request-tracker3.6/html/Callbacks/LOCAL/Ticket/Elements/ShowTransaction
Should that be /usr/local/rt3/local/share/request...? Helmuth Ramirez wrote: > We're running 3.6.3, it shows up on under the Links section. I am attaching > a screenshot. > > > > -----Original Message----- > From: Mathew [mailto:[EMAIL PROTECTED] > Sent: Friday, March 07, 2008 5:00 PM > To: Helmuth Ramirez > Cc: Kenneth Crocker; RT Users > Subject: Re: [rt-users] CreateChildTicket > > Which RT version are you using. I tried it on 3.6.6 and it didn't want to > work. Where is the button supposed to be? > > Helmuth Ramirez wrote: >> Hi Matthew, >> We deployed it successfully following the instructions. It works as >> advertised :) >> >> >> >> -----Original Message----- >> From: [EMAIL PROTECTED] >> [mailto:[EMAIL PROTECTED] On Behalf Of Mathew >> Sent: Friday, March 07, 2008 12:36 PM >> To: Kenneth Crocker >> Cc: RT Users >> Subject: Re: [rt-users] CreateChildTicket >> >> I'm referring to the the code provided on the wiki which implements a >> button that allows the automatic creation of child tickets when creating >> a ticket. Not the built-in version which relies on manual creation of >> links. >> >> Mathew >> >> Kenneth Crocker wrote: >>> Mathew, >>> >>> >>> Exactly what do you mean by "implement"? The ability for the >>> relationships are already there and nothing needs to be done. We use >> it. >>> It works fine. I have several queries that provide a list of tickets, >>> the queues they are in, their status, some CF info, and any >> dependancies >>> whether they are Parent/Child, DependsOn/DependedOnBy. What kind of >>> difficulty are you having? >>> >>> Kenn >>> LBNL >>> >>> On 3/6/2008 2:54 PM, Mathew wrote: >>>> Has anyone implemented this successfully? >>>> > > > ------------------------------------------------------------------------ > -- Keep up with my goings on at http://theillien.blogspot.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
