Toth, Yes, it is possible to do what you ask. The most common way would be to use something like procmail to send the email to the proper queue address based on the sender's domain.
This might help: http://www.geertvanderploeg.com/node/rt_procmail.html -Todd On 3/9/08, Toth Milan <[EMAIL PROTECTED]> wrote: > Hi Guys, > > i'm new to RT and I have some questions. I would like to know if it > is posible to have only one email address ([EMAIL PROTECTED]) for > recieving requests from customers and than delivering to queue based > on requestor e-mail address? For example requests from [EMAIL PROTECTED] > goes to Queue-cust1 [EMAIL PROTECTED] will go to Queue-cust2. It is posibel > to do this? Thanks in advance > > -- > Toth Milan > [EMAIL PROTECTED] > http://toth-online.com > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
