The e-mail system was unable to deliver the message, but did not report a specific reason. Check the address and try again. If it still fails, contact your system administrator. < mailgate-outbound.protus.com #5.0.0 X-Spam-Firewall; Name service error for name=protusrt.com type=A: Host not found>
That looks to be a problem unrelated to RT. Host not found suggests a problem on your Exchange box. Nelson Pereira wrote: > > I have setup my /etc/aliases like so for RT: > > > > rt3test1: "|/opt/rt3/bin/rt-mailgate --queue Desktop --action > correspond --url http://localhost/rt" > > > > so do I have to setup a user account on the NIX box with rt3test1 ? > > > > as when users send emails to [EMAIL PROTECTED] > <mailto:[EMAIL PROTECTED]>, they get an error back saying: > > Your message did not reach some or all of the intended recipients. > > Subject: test > > Sent: 3/27/2008 5:02 PM > > The following recipient(s) could not be reached: > > [EMAIL PROTECTED] on 3/27/2008 5:02 PM > > The e-mail system was unable to deliver the message, but > did not report a specific reason. Check the address and try again. > If it still fails, contact your system administrator. > > < mailgate-outbound.protus.com #5.0.0 X-Spam-Firewall; > Name service error for name=protusrt.com type=A: Host not found> > > > > And what about this URL? To get to the RT panel, the url is actulaty > http://localhost <http://localhost/> …. There is no /rt > > Does that make a difference>? > > > > > > *Nelson Pereira* > Senior Network Administrator > > Protus IP Solutions Inc. > [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > phone: 613.733.0000 ext.528 > MyFax: 613.822.5083 > www.myfax.com <http://www.myfax.com> > > Refer your friends and colleagues to MyFax! > Click here for more information. > <http://www.myfax.com/referral_program.asp> > > > > www.MyFax.com <http://www.myfax.com> > > > > ------------------------------------------------------------------------ > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com