> -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf > Of Nelson Pereira
> Mar 28 08:37:30 nelsoncentos sendmail[3269]: m2SCbUvh003269: > from=<[EMAIL PROTECTED]>, size=10773, class=0, nrcpts=1, > msgid=<[EMAIL PROTECTED]>, > proto=ESMTP, daemon=MTA, relay=exchange2.protus.org [10.98.4.31] > Mar 28 08:37:30 nelsoncentos smrsh: uid 8: attempt to use "rt-mailgate > --queue Desktop --action correspond --url http://localhost"; (stat > failed) > Mar 28 08:37:30 nelsoncentos sendmail[3270]: m2SCbUvh003269: > to="|/opt/rt3/bin/rt-mailgate --queue Desktop --action > correspond --url > http://localhost";, ctladdr=<[EMAIL PROTECTED]> (8/0), > delay=00:00:00, xdelay=00:00:00, mailer=prog, pri=40982, dsn=5.0.0, > stat=Service unavailable > Mar 28 08:37:30 nelsoncentos sendmail[3270]: m2SCbUvh003269: > m2SCbUvh003270: DSN: Service unavailable > Mar 28 08:37:30 nelsoncentos sendmail[3270]: m2SCbUvh003270: > to=<[EMAIL PROTECTED]>, delay=00:00:00, xdelay=00:00:00, > mailer=relay, > pri=42006, relay=qa-dev-mail1-1.protusfax.com. [192.168.2.30], > dsn=2.0.0, stat=Sent (750871 message accepted for delivery) Nelson: I don't use Centos or Redhat - but this looks like sendmail is configured to use smrsh. You'll need to create a symbolic link to the rt-mailgate program in the smrsh directory, which is probably /etc/smrsh. Then alter the alias line to use this file: Something like: ln -s /opt/rt3/bin/rt-mailgate /etc/smrsh/rt-mailgate Then in your aliases file: rt3test1: "|rt-mailgate --queue Desktop --action correspond --url http://localhost"; Run newaliases Then you should be set. - barry _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
