Oops, now I see why the user list needs to be passed to the handler (results of a search may not contain _all_ users).
At 09:09 AM 4/3/2008, Gene LeDuc wrote: >This looks like an RT design error. For some reason it is passing a list >containing every user's id via the URL. If the list of users is long >enough you will certainly break something. Since you can't select which >users to dump into the file (other than including disabled users), there's >really no reason to have to pass the user list to the handler - it will >always dump either all users or all users that aren't disabled. > >Regards, >Gene > >At 02:03 AM 4/3/2008, Ham MI-ID, Torsten Brumm wrote: > >Hi RT Users, > > > >Just tried to export my users (Configuration -> Users -> Download as TAB > >delimited File) and got this error: > > > >Request-URI Too Large > > > >The requested URL's length exceeds the capacity limit for this server. > > > >Any idea how to fix this? Is this a error from RT (why the URL is so long) > >or can i change something at the webserver? > > > >Thanks > > > >Torsten > > > >Kühne + Nagel (AG & Co.) KG, Geschäftsleitung: Hans-Georg Brinkmann > >(Vors.), Uwe Bielang (Stellv.), Bruno Mang, Dirk Blesius (Stellv.), Alfred > >Manke, Christian Marnetté (Stellv.), Mark Reinhardt (Stellv.), Jens > >Wollesen, Rainer Wunn, Sitz: Bremen, Registergericht: Bremen, HRA 21928, > >USt-IdNr.: DE 812773878, Persönlich haftende Gesellschaft: Kühne & Nagel > >A.G., Sitz: Contern/Luxemburg Geschäftsführender Verwaltungsrat: > >Klaus-Michael Kühne -- Gene LeDuc, GSEC Security Analyst San Diego State University _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com