Stephen,
I could easily be mistaken, but I thought self-service referred to
email requests. I don't even know how someone could SEE anything from an
email request. I thought one had to use the WebUI to SEE anything in RT.
Kenn
LBNL
On 4/2/2008 8:22 PM, Stephen Cochran wrote:
> Our unprivileged users can't see the queue names (we have multiple
> queues) in the Self Service interface, the field is just blank. What
> permission is needed to see that field? Currently set up with:
>
> unprivileged:
> CreateTicket
> SeeQueue
>
> requester:
> ReplyToTicket
> ShowTicket
>
> Thanks,
> Steve
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