I did a hack where we just took the <div> that held the advanced options and showed it inline after the basic options, with a create button under each section. That way you could do a basic ticket and hit create, or scroll down, add the dates and hit create.
Aaron Sallade' Application Manager PTSO of Washington "Shared Technology for Community Health" (206) 613-8938 Desk (206) 521-8833 Main (206) 613-5078 Fax [EMAIL PROTECTED] -----Original Message----- From: Ruslan Zakirov [mailto:[EMAIL PROTECTED] Sent: Wednesday, April 02, 2008 11:32 PM To: Stephen Cochran Cc: rt Users Subject: Re: [rt-users] Due Date in Ticket Creation Page It's already there. You just have to click show advanced there on ticket create page. On Thu, Apr 3, 2008 at 7:42 AM, Stephen Cochran <[EMAIL PROTECTED]> wrote: > > Has anyone hacked the Create ticket form to show the due date? Can > easily create a custom field that shows on the entry form, but seems > silly since the ticket object already has a due date. > > > In the archives I noticed a lot posts referencing using PHP etc as a > front end and just having the forms send mail to RT to be processed > in. Is that typical, ie what most people do to provide a more flexible > interface (ajax, etc)? > > Thanks, > Steve > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- Best regards, Ruslan. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
