Basically what I need is the ability to build searchs that other users can use.
So for example; Search on all Servers in Bay 5 (Bay is a custom field and 5 is one of the option for that field). I need to be able to same this somehow and give access to this search to other groups. Regards, Nelson Pereira ________________________________ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Nelson Pereira Sent: Friday, April 11, 2008 3:44 PM To: [email protected] Subject: [rt-users] Question on setting up a search Looking through the RT Essentials book and can't find an explanation on how to make a search based on specific Custom fields. Can someone explain the formatting? Thanks Nelson Pereira Senior Network Administrator Protus IP Solutions Inc. [EMAIL PROTECTED] phone: 613.733.0000 ext.528 MyFax: 613.822.5083 www.myfax.com Refer your friends and colleagues to MyFax! Click here for more information. <http://www.myfax.com/referral_program.asp> <http://www.myfax.com>
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