On 4/24/08 1:01 AM, Chad Adlawan wrote: > Hello Chris, > > On Thu, Apr 24, 2008 at 12:23 AM, Chris Fabri <[EMAIL PROTECTED] > <mailto:[EMAIL PROTECTED]>> wrote: > > > This is the "modify self" right, which can be applied on a per group or > per user basis in the global rights sections respectively. Remove this > right, and users won't be able to update RT-at-a-Glance, and probably > some other items related. > > > > The user I was trying things out with have "/No rights granted/" in all > Global Group Rights and Global User Rights. My RT installation is an > almost fresh install that contains no modifications of any kind except 1 > thing: i gave the system group "Everyone" the right to Comment, Create > and Reply to Tickets, and also SeeQueue for the queue "General". > > In short, what I observed is that being able to edit RT-at-a-glance is > something that comes default to all users even if they have zero rights > granted in almost all areas except queue specific rights. >
I would try creating a group, adding these users to that group, and then setting up the rights there. I have been able to eliminate the ability to modify at-a-glance by removing the "modify" self" right from the global group permissions. Perhaps since you have to explicitly remove that right to override a default. chris _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
