Try upgrade of Text::Quoted it can cause seg faults with similar symptoms. Turn on debug logging everywhere (RT, apache, db server).
On Fri, May 16, 2008 at 9:58 PM, Erich Weiler <[EMAIL PROTECTED]> wrote: > Greetings all- > > So, I recently moved our RT application from CentOS 4.6 (32 bit) to a > new machine running CentOS 5.1 (64 bit). It's RT 3.6.6. Installed all > the perl stuff and compiled FastCGI just fine. I imported the MySQL > database and everything seems great, users can log in and browse, change > tickets, etc. > > However, we're seeing this odd thing happening now. Whenever someone > tried to create a ticket through the RT web interface, it pauses for 2 > minutes, then returns a '500 Internal Server Error'. I looked at the > apache error logs and saw this: > > [Fri May 16 10:17:46 2008] [error] [client 23.66.56.35] FastCGI: comm > with server "/usr/local/rt3/bin/mason_handler.fcgi" aborted: idle > timeout (120 sec), referer: http://barnyard/Ticket/Create.html?Queue=23 > [Fri May 16 10:17:46 2008] [error] [client 23.66.56.35] FastCGI: > incomplete headers (0 bytes) received from server > "/usr/local/rt3/bin/mason_handler.fcgi", referer: > http://barnyard/Ticket/Create.html?Queue=23 > > Weird thing is, if you go back to the RT home page, the new ticket is > there!! But it's a pain to have this error, we don't want folks to have > to wait 2 minutes and get an apache error, then go back to the RT home > page after that. It's got to be something with FastCGI but I can't > figure out what.... Here's the apache configuration include file for > FastCGI: > > FastCgiIpcDir /tmp/ > FastCgiServer /usr/local/rt3/bin/mason_handler.fcgi -idle-timeout 120 > -processes 8 > FastCgiConfig -restart > > I've seen a few other posts with people having similar FastCGI problems > - can anyone point me in the right direction? > > Thanks a million! > > -erich > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- Best regards, Ruslan. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
