I have created a search which shows all tickets in RT that have not been updated in the past 14 days. I then took this report, and clicked on Owner, and expected the report to be sorted by owner. But it is not. It seems to be sorted by an Owner ID since it shows the first people that were added to RT. I do not see where I can add owner.emailaddress or owner.name to a search.
Also, when setting the sort order of a search from the Tickets page, there is no option to sort by owner's name. Am I missing something? Thanks, Laura -- View this message in context: http://www.nabble.com/Sort-by-owner--tp17344003p17344003.html Sent from the Request Tracker - User mailing list archive at Nabble.com. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
