On Tue, May 20, 2008 at 08:59:15AM -0700, Laura Grella wrote: > > I have created a search which shows all tickets in RT that have not been > updated in the past 14 days. I then took this report, and clicked on Owner, > and expected the report to be sorted by owner. But it is not. It seems to be > sorted by an Owner ID since it shows the first people that were added to RT. > I do not see where I can add owner.emailaddress or owner.name to a search. > > Also, when setting the sort order of a search from the Tickets page, there > is no option to sort by owner's name. > > Am I missing something? >
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