> I don't fully understand what you means by "queue view". What you see if you click the name of a queue in "Quick search"
> But if you talk about the ticket list in a queue, you can modify the > corresponding > search to add the CFs you wan't to display. How? :) I see now that I can go to [Queue Name] -> Advanced. And that there are display elements I can change like: '__OwnerName__', '__Priority__', In the second text box. How do I reference my custom field in here? Also funnily enough this box is coming up contentless for me now, but I do have a window open in which it was populated. Best, -AL.
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
