Todd,
I want to modify the default status list for the "My Tickets" query
that comes with RT to include a few new status values that I've added.
Where do I find that file? Thanks.
Kenn
LBNL
On 5/29/2008 9:08 AM, Todd Chapman wrote:
> RT has a default search format in the config file. Just modify it.
>
> On Wed, May 28, 2008 at 5:55 AM, Andrew Lewis <[EMAIL PROTECTED]
> <mailto:[EMAIL PROTECTED]>> wrote:
>
> > '_CustomField.{cf_name}__'
>
> Great, got it working, thanks. :)
>
> Is there a way I can make this persistent though?
>
> -AL.
>
>
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