Hi,
Dear experts, I'm writing my first scrips, and I wanted to know If I'm
heading in the write direction:
When a ticket is created by requestor [EMAIL PROTECTED]; I want joe's
boss to be added autmatically as second requestor:
if( $self->TicketObj->RequestorObj->Id = "[EMAIL PROTECTED]") {
$self->TicketObj->AddRequestor( "[EMAIL PROTECTED] );
}
return( 1 );
Thanks a lot !
Adrien
--
Adrien Laurent
CEO
514 284 2020 x 202
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