Greg Evans wrote: > > Is there a way for me to run a report that would list all users and > then group them by # of tickets created and show the subject of each > ticket? I am thinking a 3 column table Col1, Cell 1: user1 Col 2, cell > 1: all tickets for user1, col 3, cell 1: total# of tix and then sort > it by #tix created? > > ***Greg Evans* > > Hood Canal Communications > > (360) 898-2481 ext.212 > The easiest way to do that is probably to build your query in Perl using the RT API. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
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