I would chalk it up to a temporary problem (bug) with Apache or the FastCGI
module...
James Moseley
[EMAIL PROTECTED]
.uk
Sent by: To
rt-users-bounces@ RT Users
lists.bestpractic <[email protected]>
al.com cc
Subject
06/17/2008 12:09 [rt-users] RT goes down with 500
PM error - "(2)No such file or
directory: FastCGI: failed to
connect to server
"/opt/rt3/bin/mason_handler.fcgi":"
Hi,
My users starting calling and emailing today, apparently the RT3 web
site was down with a 500 error. I am currently running 3.6.6 on RHEL4.
The error in the apache log was;
[Tue Jun 17 14:15:48 2008] [error] [client 10.127.5.6] (2)No such file
or directory:
FastCGI: failed to connect to server
"/opt/rt3/bin/mason_handler.fcgi": connect() failed, referer:
http://dcmon01.osti.local/rt/
the file "/opt/rt3/bin/mason_handler.fcgi" exists with executable
permissions, and read permissions for the apache user.
Restarting apache was a work-around to the problem and the site is
back up and running now. However I am interested to know what the root
cause was and other than monitoring for it, is there any way to
prevent it causing downtime again?
Many Thanks,
Tom H
----------------------------------------------------------------
This message was sent using IMP, the Internet Messaging Program.
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
