I don't know who broke what, but my RT system is not even attempting to email cc'd folks on new tickets created through the web. On any queue, so it doesn't appear to be a permissions issue. No edits appear to have been made to SendEmail.pm.
Does anyone know of anything else that could cause this? Thanks! ~~ Kimberly McKinnis System Operations Engineer Service Provider Division, TiVo Inc 408-519-9607
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