On 02/07/2008, at 8:27 AM, mailing list wrote: > RT 3.6.4 on redhat linux 4.6 > > I am attempting to setup a development RT site. The current issue > I'm running into is getting the dev. RT to authenticate against > LDAP. I have compared my RT_SiteConfig.pm between dev. and > production RT (which function fine with LDAP authentication) and the > RT_SiteConfig.pm seems fine. > > Additionally, local login to the dev. RT is good but not w/LDAP. I > did a tcpdump during a login attempt and it shows the dev. RT never > makes the call to the LDAP server. Furthermore, I have tested my > firewall and make certain that the LDAP server does indeed accept > connection from my dev. RT server. > > How do I go about troubleshooting why my dev. RT is not sending a > LDAP authentication request? Is there a script, command, or "call" > within RT that I can execute to confirm? I have the parameter > Set($LdapExternalAuth, 1); in my RT_SiteConfig.pm and other > parameters equivalent to prod. RT. > > Thanks. > > > Mike
Mike, Do you have SELinux enabled? Check your /var/log/audit/audit.log for any 'denied' messages and repair them. You might need to create a policy which allows Apache (mod_perl) or FastCGI processes to connect to LDAP(S) via TCP. Regards, Tom _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
