RT 3.6.4 on redhat linux 4.6
I am attempting to setup a development RT site. The current issue I'm running
into is getting the dev. RT to authenticate against LDAP. I have compared my
RT_SiteConfig.pm between dev. and production RT (which function fine with LDAP
authentication) and the RT_SiteConfig.pm seems fine.
Additionally, local login to the dev. RT is good but not w/LDAP. I did a
tcpdump during a login attempt and it shows the dev. RT never makes the call to
the LDAP server. Furthermore, I have tested my firewall and make certain that
the LDAP server does indeed accept connection from my dev. RT server.
How do I go about troubleshooting why my dev. RT is not sending a LDAP
authentication request? Is there a script, command, or "call" within RT that I
can execute to confirm? I have the parameter Set($LdapExternalAuth, 1); in my
RT_SiteConfig.pm and other parameters equivalent to prod. RT.
Thanks.
Mike
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