I've not looked into doing this (and won't have a chance today), but you could look at how Create.html has the Basics/details options and try to modify Update.html the same way.
The Anarcat wrote: > Well, that's not what I'm looking for.. :) I know I can do that, what I > would like to do is to expose *some* fields in the "Correspond/Reply" > screen so that I don't have to click around as much. > > Right now I need to do this: > > 1. Click reply > 2. fill in a reply > 3. click update > 4. click "Dates" > 5. enter a date > 6. click update > > I would like to do this: > > 1. click reply > 2. fill in a reply and a due date > 3. click update > > :) > > A. > > On Mon, Jul 07, 2008 at 11:20:13AM -0700, Kenneth Crocker wrote: > >> a. >> >> When you are in the ticket, click "Dates" and put in the appropriate >> date, then click "save changes". >> >> >> Kenn >> LBNL >> >> On 7/7/2008 10:23 AM, The Anarcat wrote: >> >>> Hello! >>> >>> How would I go around making RT allow me to change the due dates and >>> other fields when I update a ticket? >>> >>> a. >>> >>> >>> >>> ------------------------------------------------------------------------ >>> >>> _______________________________________________ >>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >>> >>> Community help: http://wiki.bestpractical.com >>> Commercial support: [EMAIL PROTECTED] >>> >>> >>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >>> Buy a copy at http://rtbook.bestpractical.com >>> > > > ------------------------------------------------------------------------ > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com -- Drew Barnes Applications Analyst Network Resources Department Raymond Walters College University of Cincinnati _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
