I used ReplyBasedUponContent<http://wiki.bestpractical.com/view/ReplyBasedUponContent>script but my "Autoreply" script is still the one replying when sending new ticket based on the string I defined on ReplyBasedUponContent<http://wiki.bestpractical.com/view/ReplyBasedUponContent>"condition." I'm using RT-3.6.1. Please help.
On Fri, Jul 4, 2008 at 3:33 PM, Emmanuel Lacour <[EMAIL PROTECTED]> wrote: > On Fri, Jul 04, 2008 at 02:44:12AM +0800, Marvin Santos wrote: > > How can I create a custom ticket responder message if RT receives an > email > > with specific subject? > > You have to write your own condition scrip and template. You can maybe > find help in examples of custom scrips/templates here > http://wiki.bestpractical.com/view/Contributions. > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com >
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
