On Jul 22, 2008, at 11:26 AM, Paul Hirose wrote: > Looking at the archives, this has been an on again-off again thing > for quite a few years. Yes, this is about having the Subject header > line contain a queue name or some such identifier, mostly so it > "looks nice". Alas, the Subject heading does play a big role in > appearance and thus the buy-in of this from our user population. > > I looked at Branded Queue extension, though I've not gotten it to > work easily with RT-3.6.3 through 3.6.7. If anyone has done so, I'd > greatly appreciate a note.
You might want to consider RT 3.8, which has the Branded Queues extension built in.... _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
