Would it be simpler to have an "On Create" scrip which modifies the ticket subject to add the queue name?
Gordon Ruslan Zakirov wrote: > With good regexp in the config and 3.6.7 (may be 3.6.6) it's possible. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
