Hello All, As users send tickets via e-mail their tickets are Requester set to [EMAIL PROTECTED] but at login they are username and as username cannot see their e-mailed tickets within the RT website. Is there a way to set it so logging in users can see their e-mailed tickets? A scrip or config? I just was moved to running our RT so I'm still fishing through the config's and setup.
Thanks, Jorge _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
