Hi RT-Users I have installed RT 3.6.7 for my company. Everything is working fine. I just would like to allow unprivileged requestors to change the status of their own ticket. In the global group right configuration tab, requestor are allowed to - ModifyTicket - ReplyToTicket - ShowTicket
In the manual, it is said that ModifyTicket should allow the user to change the status of the ticket. Do you have an idea of why it is not working for me? Many thanks _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
