This issue is the result of a change from Mail::Address to
Email::Address in RT's core libraries. We're working with the authors
of Email::Address to address the issue.
jesse
On Jul 30, 2008, at 5:28 PM, Mathieu Longtin wrote:
The bug:
If you enter this in CC field of the comment or reply screen:
Joe, [EMAIL PROTECTED]
Jim will receive the email, Joe won’t. And there will be nothing
whatsoever telling you about the missing email to Joe, because it
will have never been sent. Not even a trace in the database.
I was looking at fixing this, but there is no obvious way to report
an entry error in the Ticket/Update.html page. Is there something I
should do in ProcessUpdateMessage to indicate the data is wrong and
cancel the update? Or should I put validation before it even gets
there?
Thanks
--
Mathieu Longtin
www.dbsoft.ca
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