d tbsky wrote: > hi: > your upgrade procedure is like what i did, which is wrong. > if you use mysql, you should run the mysql upgrade script first, > then run the rt upgrade script. or you will get empty "RT at glance" page.
Thanks very much, So, trying to follow directions posted in thread : "RT at a Glance HASH ref error during upgrade from 3.4 to 3.8", I am reloading my RT 3.2.1/mysql 4.0.20 database in the new RT 3.8.0/mysql 5.0.45. to do again the upgrade procedure. If I understood well, steps are : a) save DB on old server : mysqldump -u rt_user -p xxx --single-transaction --databases rt3 > dump b) reload DB on new server : mysql -u root -p < dump c) launch mysql upgrade script : etc/upgrade/schema.mysql-4.0-4.1.pl d) update the schema (I suppose the best is with the following) : /opt/rt3/sbin/rt-setup-database --dba root --prompt-for-dba-password --action upgrade Unfortunately the mysql upgrade script fails : [root]# perl rt-3.8.0/etc/upgrade/schema.mysql-4.0-4.1.pl rt3 rt_user xxxxx DBD::mysql::db column_info failed: column_info doesn't support column selection at rt-3.8.0/etc/upgrade/schema.mysql-4.0-4.1.pl line 227. DBD::mysql::db column_info failed: column_info doesn't support column selection at rt-3.8.0/etc/upgrade/schema.mysql-4.0-4.1.pl line 227. Also, I am not sure if I have to run this mysql update script ... I do not know what is the default Mysql character set in 4.0 and I do not know how to set it in the new Mysql 5.0... The systems both have locale set to en_US.UTF-8... Thanks for advices. JM -- ------------------------------------------------------------------------ Jean-michel BARBET | Tel: +33 (0)2 51 85 84 86 Laboratoire SUBATECH Nantes France | Fax: +33 (0)2 51 85 84 79 CNRS-IN2P3/Ecole des Mines/Universite | E-Mail: [EMAIL PROTECTED] ------------------------------------------------------------------------ _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
