On Aug 12, 2008, at 8:24 PM, Richard Hartmann wrote: > Hi all, > > yes, it's me again. How useful would others on the list find an option > that would allow you to show the full ticket while replying > to/commenting on it?
RT-AjaxyReplyPage in bps svn may be what you want > > > Basically, there are two possibilities: > > 1) Add the ticket below the normal text box, sprip & recipient options > 2) Put the text box in-line as, for example, GMail does > > > I find myself opening the ticket in another tab to cross-reference > very > often so I'd like such a thing, no idea how that could tie into the > way > others work, though. > > > Richard > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
