Hi, Sorry, I thought that I was sending to mail list. And, sorry for my english, it's not very well.
More information about my system: Old Server: RT 3.6.1 mysql 5.0.32 perl v5.8.8 apache 2.2.3 New Server: RT 3.8.1 mysql 5.0.51a perl v5.8.8 apache 2.2.8 Thank you, Pedro Bomente 2008/8/19 Kevin Falcone <[EMAIL PROTECTED]>: > > On Aug 19, 2008, at 10:47 AM, Pedro Bomente Filho wrote: > >> Hi again, >> >> I installed RT 3.8.1 and I tried upgrade database from 3.6.1. >> >> I'm trying upgrade only database, under a new installation. >> >> Here it didn't work. RT logout on such click. For example, when I >> click on ticket, RT logout. > > You should send mail to the list, not to me personally. > The most common cause of this was people failing to do the > mysql 4.0-4.1 upgrade properly. You've not provided enough > information to give a diagnosis though. > > -kevin > >> >> >> I don't know why happen it. >> >> Can anyone help me? >> >> Thank you, >> Pedro Bomente >> 2008/8/19 Pedro Bomente Filho <[EMAIL PROTECTED]>: >>> 2008/8/19 Kevin Falcone <[EMAIL PROTECTED]>: >>>> >>>> On Aug 19, 2008, at 9:41 AM, Pedro Bomente Filho wrote: >>>> >>>>> Hi anyone, >>>>> >>>>> I have a problem with RT 3.8 new installation and migrating >>>>> existing >>>>> 3.6.1 database. >>>> >>>> You don't say what version you're installing, but I assume 3.8.0 >>>> Use 3.8.1 instead >>> >>> I'm sorry, I'm trying to install 3.8.0 >>> >>>> >>>> -kevin >>>> >>>>> >>>>> >>>>> I'm gonna tell you my import process: >>>>> >>>>> I dumped my old db: >>>>> >>>>> mysqldump --opt --skip-lock-tables --single-transaction >>>>> --default-character-set=binary --databases rtdb > rt-backup.sql >>>>> >>>>> So, I imported on new RT server: >>>>> >>>>> mysql -u root -p rtdb < rt-import.sql >>>>> >>>>> and I ran: >>>>> >>>>> perl sbin/rt-setup-database --dba root --prompt-for-dba-password >>>>> --action upgrade >>>>> >>>>> But it is not working. Here, I got the follow error when I try >>>>> access a ticket: >>>>> >>>>> "Can't locate object method "header_out" via package >>>>> "Apache2::RequestRec" at /opt/rt3/share/html/dhandler line 53. " >>>>> >>>>> Can anyone help me? >>>>> >>>>> >>>>> Regards, >>>>> Pedro Bomente >>>>> _______________________________________________ >>>>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >>>>> >>>>> Community help: http://wiki.bestpractical.com >>>>> Commercial support: [EMAIL PROTECTED] >>>>> >>>>> >>>>> Discover RT's hidden secrets with RT Essentials from O'Reilly >>>>> Media. >>>>> Buy a copy at http://rtbook.bestpractical.com >>>>> >>>> >>>> _______________________________________________ >>>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >>>> >>>> Community help: http://wiki.bestpractical.com >>>> Commercial support: [EMAIL PROTECTED] >>>> >>>> >>>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >>>> Buy a copy at http://rtbook.bestpractical.com >>>> >>> >> > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
