Hi,
I would like to change the size of the message box that is shown when you update a ticket. It's currently around 10 lines high. In the RT_SiteConfig.pm file I changed the MessageBoxHeight variable to 30 but this doesn't seem to have made a difference - either it's the wrong thing to change or it just isn't working for me. Also in the message box when I hit enter the cursor moves two lines rather than just one. I changed the MessageBoxWrap value from HARD to SOFT thinking this would resolve it, however it didn't. In both cases above I did restart apache after updating the RT_SiteConfig,pm file I'm using RT 3.8.1 with RTFM installed (not sure of version but it was only installed yesterday so will be the latest). Kind regards, Paul Broadwith (MBCS) Blue Ivy Ltd - Microsoft Small Business Specialist, UK Partner Qualified for 2008 Tel.: 01955 698203 Windows Messenger: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> Web: http://www.blueivy.co.uk <http://www.blueivy.co.uk> -------------------------------------------------------------------------------- Blue Ivy Limited is a limited company registered in Scotland. Registered company number: SC 221649. Registered VAT number: GB 774 8460 88. Registered Office: 67 Kelburn Street, Barrhead, Glasgow, G78 1LD This email and its attachments may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of ?Blue Ivy Ltd?. If you are not the intended recipient of this email and its attachments, you must take no action based upon them, nor must you copy or show them to anyone. Please contact the sender if you believe you have received this email in error. -------------------------------------------------------------------------------- {Blue Ivy Ltd - ICT For Small Businesses}
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