Paul Broadwith schrieb: > Can somebody tell me how I can force the person updating a ticket to > complete the Worked / Time field, even if they have to enter 0 in there? > >
It's an often requested feature. It's so often requested, that I'm beginning to wonder why nobody comes up with a contrib-patch. Maybe that's one of the things you learn on th RT trainings ;-) Rainer _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
