Thanks for the response. I can't find the file called rt.log. I've done a locate for it and it doesn't show up - might it be called something else? (I would not have changed it's default value on purpose).
Here is my RT_SiteConfig.pm file (where I've only changed the db info so it doesn't have my pw). # Any configuration directives you include here will override # RT's default configuration file, RT_Config.pm # # To include a directive here, just copy the equivalent statement # from RT_Config.pm and change the value. We've included a single # sample value below. # # This file is actually a perl module, so you can include valid # perl code, as well. # # The converse is also true, if this file isn't valid perl, you're # going to run into trouble. To check your SiteConfig file, use # this comamnd: # # perl -c /path/to/your/etc/RT_SiteConfig.pm # THE BASICS: Set($rtname, 'IT.RT'); Set($Organization, 'corp.delivra.com'); Set($CorrespondAddress , '[EMAIL PROTECTED]'); Set($CommentAddress , '[EMAIL PROTECTED]'); Set($Timezone , 'East/UnitedStates'); # obviously choose what suits you # THE DATABASE: Set($DatabaseType, 'mysql'); # e.g. Pg or mysql # These are the settings we used above when creating the RT database, # you MUST set these to what you chose in the section above. Set($DatabaseUser , 'rtuser'); Set($DatabasePassword , '######'); Set($DatabaseName , 'tickets'); # THE WEBSERVER: Set($WebPath , "/rt"); Set($WebBaseURL , "http://mrs-stanwyk.corp.delivra.com";); Set($DatabaseHost , 'localhost'); Set($DatabaseRTHost , 'localhost'); @MailPlugins = qw(Auth::MailFrom Filter::TakeAction); 1; On Mon, Sep 8, 2008 at 10:37 AM, <[EMAIL PROTECTED]> wrote: > Can you post your RT_Siteconfig and the output. From your rt.log please > > > > > Sent via BlackBerry from T-Mobile > > -----Original Message----- > From: "Chris Nelson" <[EMAIL PROTECTED]> > > Date: Mon, 8 Sep 2008 10:01:59 > To: <[email protected]> > Subject: Re: [rt-users] Blank Web page when clicking on some queues in RT > 3.8.1 > > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > >
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
