For testing, turn on RT's $DevelMode. That will turn off the cache you're hitting.
For run-time changes in production, rm var/mason_data and restart apache. On Sep 8, 2008, at 6:13 PM, Montana Quiring wrote: > thanks for the reply. > My list of things that I tried is pretty long, so I don't blame you > for missing it. > > Any other suggestions, please? > > > On Mon, Sep 8, 2008 at 5:10 PM, Micah Gersten <[EMAIL PROTECTED]> > wrote: >> You have to restart Apache. >> >> Thank you, >> Micah Gersten >> onShore Networks >> Internal Developer >> http://www.onshore.com >> >> >> >> Antikx wrote: >>> Hello, >>> First off...I'm really enjoying RT. It's a great product. >>> >>> I'm trying to customize the SelfServe/Create.html page so that it >>> doesn't >>> display the "Requester", "CC" and "Attach file" fields. >>> I've created the dir SelfServe in local/html >>> ...and copied the Create.html from share/html/SelfServe >>> When I edit that file the updates do not show up. >>> When I edit share/html/SelfServeCreate.html the updates do not >>> show up. >>> After I restart apache the updates do not show up. >>> After I clean out the var/mason_data/obj/ folder the updates do >>> not show up. >>> When I hold down shift and click refresh on my browser (to grab a >>> non--cached page), the updates do not show up. >>> When I try a different browser, the updates do not show up. >>> When I set develmode to 1, the updates do not show up. >>> >>> I guess what I'm trying to say is... the updates do not show up no >>> matter >>> what I do. :) >>> >>> Any suggestions please? >>> I'm trying to put the selfserve page into production ASAP, so your >>> help >>> would be greatly appreciated. >>> >>> >> > > > > -- > -Montana > > My Netvibes page: > http://www.netvibes.com/antikx#About_Montana > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
