And now you should do: UPDATE CachedGroupMembers SET Via = 81550 WHERE id = 81550;
But major question is "how did it happen that there is no this record in CachedGroupMembers table?" On Wed, Sep 10, 2008 at 8:00 PM, RT <[EMAIL PROTECTED]> wrote: > All - > > I would like to get opinions on repairing my database using SQL. If > there is a more graceful way to accomplish this using the RT perl > modules (RT::CachedGroupMembers, etc) any help is appreciated. > > From the "RT Essentials" book (http://is.gd/2rG6), we find that in > CachedGroupMembers: > > id == any incremental value > GroupId == requestor group id > MemberId == MemberId in question (requestor) > Via == usually equal to the CachedGroupMembers id > ImmediateParentId == requestor group id > Disabled == 0 > > I'm going to work from the values in Ticket #1 (see previous message). > > insert into CachedGroupMembers values ('', '52', '34', '', '52', '0'); > > ** And Voila! ** The requestor appears in the regular Search as > expected, and is searchable by requestor in Query Builder. > > And here is what it looks like in the end: > > mysql> select * from CachedGroupMembers where GroupId='52' and > MemberId='34' and ImmediateParentId='52'; > +-------+---------+----------+------+-------------------+----------+ > | id | GroupId | MemberId | Via | ImmediateParentId | Disabled | > +-------+---------+----------+------+-------------------+----------+ > | 81550 | 52 | 34 | 0 | 52 | 0 | > +-------+---------+----------+------+-------------------+----------+ > > Should the Disabled status be pulled from Principals? (select Disabled > from Principals where id = '34') > > Any opinions on making these modifications is appreciated. > > On Wed, Sep 10, 2008 at 10:08 AM, RT <[EMAIL PROTECTED]> wrote: >> RT Users - >> >> After some digging, I believe I've discovered why some tickets do not >> appear when searched by Requestor. It appears that some records are >> missing from CachedGroupMembers. >> >> Can anyone recommend a way of querying for the requestor from >> GroupMembers and using that to populate CachedGroupMembers? >> GroupMembers contains the correct requestors -- but that doesn't seem >> to apply to the standard Search functions. -- Best regards, Ruslan. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
