Hi Jesse, RT Users, yes i can reproduce it. tryed it several times. Torsten
2008/9/10 Jesse Vincent <[EMAIL PROTECTED]> > > On Sep 10, 2008, at 9:14 AM, Ham MI-ID, Torsten Brumm wrote: > > > Hi together, it looks like a bad day for Mail/Attachments.... > > > > Just a few minutes ago a user reports problems with mails he sent > > out via RT webui with attachments. > > > > OK, what i figured out so far: > > > > 1. Attachment Size: 800KB (allowed are 8000KB) > > 2. User added at the reply screen a list of 20 people as cc > > 3. The list of CC'ed People is 1250 characters long > > 4. RT shows the mail (Show Outgoing Mail) correctly with all Cc'ed > > people > > 5. Users get the mail totally destroyed! > > > > Problem: > > > > 1. The CC list is cut after 994 characters, in the middle of an > > address > > That sure sounds like a 1000 character wrapping issue. Can you > reproduce it? > > > > > 2. The rest of the people from the cc list are the first part of the > > body > > 3. The attachment is corrupted. > > That's due to #2 > > > > > 4. The encoding for content is incorrect, german umlaute are broken. > > > > That's due to #2 > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- MFG Torsten Brumm http://www.torsten-brumm.de
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
