Hi Jesse,
I have a test conversion of our production setup running. I'm not getting the responses in HTML if I type a message in richt text in the editor. Am I missing a specific setting that needs to be enabled? Thank you, Ton From: Jesse Vincent [mailto:[EMAIL PROTECTED] Sent: maandag 15 september 2008 15:52 To: Hoogstraten, Ton Cc: [email protected] Subject: Re: [rt-users] HTML template correspondence On Sep 15, 2008, at 9:48 AM, Hoogstraten, Ton wrote: Hi, I'm receiving requests from users if it is possible to have RT correspond in HTML enabled mail messages instead of plain text. Is this possible with RT? The idea is that they eventually would like to be able to use the company logo in the mail. As it happens, yes. RT 3.8 makes this possible :)
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