On Sep 15, 2008, at 9:56 AM, Hoogstraten, Ton wrote:
Hi Jesse,
I have a test conversion of our production setup running. I’m not
getting the responses in HTML if I type a message in richt text in
the editor. Am I missing a specific setting that needs to be enabled?
It's worth having a look at the message another user replied with.
There are still some nits. There may be a patch sitting in our RT that
you'll want to apply.
-jesse
Thank you,
Ton
From: Jesse Vincent [mailto:[EMAIL PROTECTED]
Sent: maandag 15 september 2008 15:52
To: Hoogstraten, Ton
Cc: [email protected]
Subject: Re: [rt-users] HTML template correspondence
On Sep 15, 2008, at 9:48 AM, Hoogstraten, Ton wrote:
Hi,
I’m receiving requests from users if it is possible to have RT
correspond in HTML enabled mail messages instead of plain text. Is
this possible with RT? The idea is that they eventually would like
to be able to use the company logo in the mail.
As it happens, yes. RT 3.8 makes this possible :)
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