Hi rt-users, After upgrading from 3.6.6 to 3.8.1 every german umlaut in existing tickest is displayed incorrectly. Umlauts are displayed correctly if I create a new ticket so I asume there were some changes to the Decoder/Encoder (DB <-> Decoder/Encoder <-> Email/Web) since 3.6.6.
To fix my DB encoding problem I would: - dump the affected rt tables (those needed for searching tickets, I don't care about the other tables) - decode them the old way - encode it the way it is now done - update the DB. Could you please give me a hint on the DB encoding used in 3.6.1 so I can properly decode the old DB entries? Is it correct that the current DB encoding is utf-8? Maybe the reason for my situation is that I did not install 3.8.1 from scratch, I upgraded from 3.6.6 to 3.8.1 by running "make upgrade" and extending the rt database by running "rt-test-dependencies" as suggestest by "make upgrade". -- Christoph Szeppek _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
