On Mon, Sep 29, 2008 at 02:18:09PM +0200, Marco Avvisano wrote: > > It's possible in 3.8.1 configure a way to ensure that a ticket will always > have a Subject? >
No, you have to modify RT. I think there is an example at http://wiki.bestpractical.com/. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
