Hi Benjamin. Thank you for the information.
I have installed graphviz, but still not able to the pie and bar charts. Are there any configurations I need to do to RT or the graphviz application? I am not sure that I have enabled graphviz for RT, is that necessary? Thanks Johann From: Auch, Benjamin [mailto:[EMAIL PROTECTED] Sent: Monday, September 29, 2008 11:18 PM To: Helmuth Ramirez; Johann Stander; [email protected] Subject: RE: [rt-users] Graphical charts are not available For Ubuntu3.8.1 apt-get install graphviz >From CPAN: Install GraphViz From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Helmuth Ramirez Sent: Monday, September 29, 2008 7:26 PM To: Johann Stander; [email protected] Subject: Re: [rt-users] Graphical charts are not available Are you talking about the "Graphs" that show ticket relationships? If so, try doing a search for "hierarchy view" on the archives, you should find a post I put up on how I got it working. I used CentOS, but you'll be looking for the same software anyway. -----Original Message----- From: [EMAIL PROTECTED] on behalf of Johann Stander Sent: Mon 9/29/2008 6:17 PM To: [email protected] Subject: [rt-users] Graphical charts are not available Hi. I have RT 3.8.1 installed on Ubuntu Server. Since the install we have been unable to get any graphical charts. I have looked a few posts but could not find the required packages that needs to be installed on the Ubuntu server to get this to work. Can somebody maybe provide me with the details of what needs to be installed to the graphics to function. Also are there some configurations that needs to happen in the app or background code to enable this? Thanks Johann Stander The information contained in this communication may be confidential or legally privileged and is intended only for the recipient named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication or its contents is strictly prohibited. If you have received this communication in error, immediately advise the sender and delete the original and any copies from your computer system.
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