I try to get a notify mail to all queue members as soon a new ticket comes in. I believe I found it somewhere in the wiki and I created a scrip that notifies AdminCC.
Condition: On Queue Change Action: Notify AdminCC Template: Global Template Transaction Stage: TransactionCreate I can see in the message log that it will notify AdminCC since Scrip 18 is the scrip I created, but in my mail.log file of the postfix stays empty. No out going email. Here is the part from the message log: Sep 30 10:18:20 testlinux RT: < [EMAIL PROTECTED]> #635/8243 - Scrip 18 QueueTransfer (/opt/rt38/bin/../lib/RT/Action/SendEmail.pm:302) Sep 30 10:18:20 testlinux RT: < [EMAIL PROTECTED]> No recipients found. Not sending. (/opt/rt38/bin/../lib/RT/Interface/Email.pm:338) Any help would be much appreciated. Robert Keidel
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