On Wed, Oct 01, 2008 at 03:39:01PM +0200, Petr Grolmus wrote: > Hi, > this problem persist, but now I'm able to describe how this "invisible" > tickets have been created. If you simetime cut and paste the part of MS > Excel table (I guess openoffice calc also) and send it to RT or > insert it in RT web-form of new or existing ticket (comment or reply), > so since then RT will NOT display this message and any other further > messages of this ticket. The same problem is with mail attachements. You > can try download this file > (http://home.zcu.cz/~indy/rt-vanishing-tickets.txt.gz), gunzip it and > add in RT as an attachment. In my environment it works for 100%. > > This behavior is a litlle bit annoying :( Does anyone has the same > problem? Or better - solution? :) >
This looks like the old Text::Quoted bug. Uninstall Text::Quoted or upgrade it to latest version should fix your problem. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
